Yur turn,
without the wait.
Clients scan a QR code, take a number on their phone and watch the queue move. Your staff call the next person with one key, and the TV in the waiting room shows who's up. Nobody installs an app or creates an account, and nobody has to shout names.
7,278tickets taken today on Qello
Animation: a desk presses Call next, the client's phone counts down the people ahead, and the waiting-room TV shows the number being called.
Book an appointment near you.
Pick an activity. You see the businesses around you and book a time, with no phone call.
- BarberBook online
- HairBook online
- Administrative servicesBook online
- OtherBook online
- FacialsBook online
- WaxingBook online
- General medicineBook online
- SpecialistsBook online
- See all businesses
Do you run a business? Turn on online booking
Trusted by clinics, labs and counters across the Maghreb
- Clinique Al Amal
- LaboSanté
- Atlas Dental
- Radiologie Anfa
- Barber&Co
- Pharmacie Centrale
- Banque du Rif
- Optique Lumière
- Commune de Tanger
- Centre Ibn Sina
Built for every waiting room
01Medical practices
02Clinics
03Laboratories
04Dental & radiology
05Pharmacies
06Salons & barbers
07Public offices
08Banks & agencies
09After-sales desks
The Qello ring
- Take a number. Every client takes a place on the ring with one scan of a QR code. There's no paper ticket.
- Wait anywhere. Each place shows the client their position and wait time and alerts them when it changes, so they can step out while they wait.
- Hello, you're next. As the ring turns, whoever reaches the black pill is next. Their phone chimes, vibrates and tells them which desk to go to.
- That's qello. The logo is the product: a ring of people waiting, with one of them stepping up to the desk.
The waiting room, finally calm.
People don't know how long they'll wait, so they don't dare leave the room, and staff spend the day answering the same question. Qello takes care of both.
Crowded, noisy, and nobody knows who's next.
- Paper tickets
- Shouted names
- "Who was first?"
- No data
One quiet line, and clients who step out come back on time.
- QR join
- Live position
- Push · SMS · WhatsApp
- Analytics
Three steps, and nobody signs up.
Several desks share one line, and nobody gets called twice.
Desks can call from the same line at the same moment. Each number goes out exactly once, with no gaps or duplicates, so there's no arguing about who came first.
Simulation: tickets from one line are called by three desks at once, and no ticket ever goes to two desks.
Set up a room, its QR code and its TV screen in 10 minutes.
Add your lines, print the poster and open the TV link, all from the room's page.
Waiting room 1
Scan to take your number
Follow the queue on your phone. No app needed.- SB
Salma Bennani changed capacity to 40
2 min ago - KA
Khadija Amrani paused Analyses
18 min ago - SB
Salma Bennani invited Dr. Benali as assistant
1 h ago - YO
Youssef O. renewed the TV link
Yesterday
The answers get there before the client.
Clients fill in your form on their phone while they wait. By the time they reach the desk, your team already has their name, why they came and whatever else you asked.
What changes at the desk
"Your name? Your phone number? What is it for?" Staff ask every client the same questions while the line gets longer.
The answers are on the console before you even call the number.
Paper forms someone has to decipher, then type up again in the evening.
Clients type their own answers. You export them to CSV whenever you like.
You only find out at the desk that the prescription or the ID card is missing.
One answer can open another question. You know what is missing before the call, and the client has time to go and get it.
Regulars write everything out again on every visit.
Qello recognises their phone and fills the form in for them. Staff can see how many times they have been.
Clients book while you work.
A page with your services, prices and team. A client picks a free slot at 11 pm, and you find it in your agenda in the morning. Walk-ins still go through the queue.
Clients book on your own Qello page. You don't pay a cut per client, and your clients stay yours.
Confirmation and reminders by WhatsApp or SMS, with a link to cancel. A freed slot opens up again on its own.
When a booked client arrives, they join the queue ahead of walk-ins. The console and the TV call them like everyone else.
Everything a waiting room needs.
One key to call next.
It works from the keyboard and runs fine on old reception PCs. Staff pick it up without training.
Wait outside. We'll ping you.
The screen shows numbers, never names.
Real wait times, measured.
See average and 90th-percentile waits, no-shows and the busiest hours for each line and each staff member, then export it all to CSV.
- avg wait
- 11m
- p90 wait
- 24m
- no-shows
- 4.2%
- served this week
- 318
Arabic reads right to left, as it should.
Set once, override where needed.
Only people in the room can join.
- median update time with 250 phones connected
- 7 ms
- fewer no-shows after the first month
- 38%
- tickets taken in 2026
- 2.4M
- average rating from 860 venues
- 4.9/5
Loved at the front desk.
What owners, receptionists and the people in the waiting room tell us.
“Our waiting room used to sound like a souk. Now it's quiet, and patients actually thank the receptionist.”
“No-shows dropped by a third in six weeks. The analytics alone paid for Pro.”
“Three barbers, one line, zero arguments about who was first.”
“I press Space and that's it. No more "is it my turn?" fifty times a day.”
“Setup took one coffee. We printed the poster, plugged the TV and opened.”
“The TV announcement in French and Darija is a small thing that changed the whole room.”
“I waited in my car with the kids and came in when my phone buzzed. First time I didn't hate the lab.”
“Arabic that reads like Arabic, not Google Translate. Our older clients noticed straight away.”
“We run 14 counters on Qello. It just doesn't go down.”
“Our waiting room used to sound like a souk. Now it's quiet, and patients actually thank the receptionist.”
“I press Space and that's it. No more "is it my turn?" fifty times a day.”
“I waited in my car with the kids and came in when my phone buzzed. First time I didn't hate the lab.”
“No-shows dropped by a third in six weeks. The analytics alone paid for Pro.”
“Setup took one coffee. We printed the poster, plugged the TV and opened.”
“Arabic that reads like Arabic, not Google Translate. Our older clients noticed straight away.”
“Three barbers, one line, zero arguments about who was first.”
“The TV announcement in French and Darija is a small thing that changed the whole room.”
“We run 14 counters on Qello. It just doesn't go down.”
Simple plans, and you can start free.
Starter
For a single desk trying Qello.
- 1 room, 1 lines
- 300 tickets / month
- Web push alerts
- QR poster
Pro
For busy practices and salons.
- 2 rooms, 2 lines
- 2000 tickets / month
- TV display + spoken calls
- Intake forms and customer list
- Online booking and team agenda
- 90-day analytics
Business
For clinics with several teams.
- 10 rooms, 20 staff seats
- Rotating QR
- Roles & activity log
- Priority support
- Unlimited tickets
Enterprise
For networks and public services.
- Unlimited rooms & seats
- SSO & custom domain
- On-premise option
- 99.95% SLA
- Dedicated manager
| Compare plans | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|
| Queue | ||||
| Rooms | 1 | 2 | 10 | Unlimited |
| Lines per room | 1 | 2 | Unlimited | Unlimited |
| Tickets per month | 300 | 2000 | Unlimited | Unlimited |
| Staff seats | 1 | 5 | 20 | Unlimited |
| Multi-desk calling | Included | Included | Included | Included |
| Walk-in & priority tickets | Included | Included | Included | Included |
| Client experience | ||||
| Live ticket & progress ring | Included | Included | Included | Included |
| Web & native push | Included | Included | Included | Included |
| SMS & WhatsApp alerts | Not included | Not included | Not included | Included |
| Customer intake forms | Not included | Included | Included | Included |
| Online booking with reminders | Not included | Included | Included | Included |
| Included message credits | Not included | Not included | Not included | Custom |
| French · Arabic · English | Included | Included | Included | Included |
| Waiting room | ||||
| TV display | Not included | Included | Included | Included |
| Spoken announcements | Not included | Included | Included | Included |
| Rotating QR | Not included | Not included | Included | Included |
| Branded QR poster | Included | Included | Included | Included |
| Management | ||||
| Analytics history | 7 days | 90 days | 1 year | Unlimited |
| CSV export | Not included | Included | Included | Included |
| Layered settings | Workspace | Included | Included | Included |
| Roles & activity log | Not included | Not included | Included | Included |
| SSO & custom domain | Not included | Not included | Not included | Included |
| Support | ||||
| Support | Help centre | Priority | Dedicated manager | |
| Uptime SLA | Not included | Not included | 99.9% | 99.95% |
Qello in your pocket.
Your customers follow their turn from their phone, and your team runs the queue from theirs.
- Customers scan the QR, take a number and watch it move.
- Owners and assistants call the next number, pause a line or check today's figures.
- A notification goes out when someone's turn is close, even with the app closed.
Questions, answered.
Still have a question? Message us on WhatsApp and a person will reply within the hour.
Chat with usDo my clients need to install an app?
No. They scan the QR code with their phone camera and get a live ticket in the browser. An optional iOS and Android app exists for regulars.
What if a client has no smartphone?
Staff create a walk-in ticket from the console in one click. The number shows on the TV like any other ticket.
Can several desks call from the same line?
Yes. Each press of "Call next" hands out a different person, even if two desks press at the same moment.
Which languages are supported?
French, Arabic (fully right to left) and English, on every screen: the client's phone, the console and the TV, spoken announcements included.
Is client data safe?
Clients are anonymous by default. Public screens show numbers only. Each business's data is strictly separated, with nightly backups.
What hardware do I need?
Any computer with a browser for the console, and any smart TV or a cheap HDMI stick for the waiting-room display.
Hello,
you're next.
Print your QR poster today and get a calmer waiting room. One desk stays free for good.